
Wednesday, 13th August 2025
ITC Maratha, Mumbai
Reshaping your Digital Transformation Journey !!

Our Partner

Transform | Engage | Execute
The Indian insurance market has undergone extensive changes over the last decade and entered into an era of digitisation. The industry is continuously adopting modern tools & techniques to elevate operational standards and enhance customer satisfaction. Due to fast-paced technology advancements and evolving customer demands, the insurance industry faces significant challenges, regulatory adherence, automating customer acquisition and onboarding processes, and refining underwriting and claims procedures. Integrating disruptive technologies like Artificial Intelligence, Machine Learning, Chatbots, and Insurtech is essential for the industry's agility and competitive edge.
Industry stakeholders are prompted to reimagine their strategies and techniques, by leveraging the latest technology to enhance customer experience, personalize services, expedite claim processing, and broaden accessibility. This proactive approach ensures businesses remain competitive and responsive to evolving market demands.
“4th Edition of Future of Insurance Summit 2025” will be an exceptional knowledge exchange platform that brings together experts from the insurance sector who will share their insights and bring out the latest trends and techniques to meet the demands of an uncertain market. Starting from customer acquisition, and customer service to claim settlement in the rapidly changing environment and coping up with the digital transformation will be the key takeaways from the forum.
Featured Speakers

Sunit Vakharia
CTO
Reliance Nippon Life Insurance

Dipu Kv
Sr. President - Operations & Customer Service
Bajaj Allianz General Insurance
Ganesh Muruga
Chief Operating Officer
Star Union Dai-ichi Life Insurance

Tarun Pandey
CTO
Aditya Birla Health Insurance Company Limited

Sanjay Tiwari
Group Head - Retail & Group Operations Customer Experience (CX) & Reinsurance
HDFC Life

Hari Shankar
Sr. VP - Customer Experience
Future Generali India Insurance Company Limited
Shweta Singh
SVP & Head - AI & Analytics
Bharti AXA Life Insurance

Rajapur Subbaramaiah Ramesh
Head Business Transformation, Process Governance, Customer Experience
SBI General Insurance Company Ltd.

Nikhil Apte
Head- Customer Solutions Group (Products)
Aditya Birla Health Insurance Company Limited

Miheer Mankikar
Senior Vice President - Transformation office and Business Excellence
Edelweiss Life Insurance

Parshant Arora
Chief Compliance Officer and Head- Legal & Secretarial
Zurich Kotak General Insurance

S Ganessan
Executive Vice President & Head – Technology
ICICI Prudential Life Insurance Company Limited
Amit Jain
Chief Distribution officer
Aditya Birla Health Insurance Company Limited

Dr. Porus Peshoton
Executive Vice President Underwriting, Claims and New Business Onboarding
Max Life Insurance Company Ltd.

Aditya Kulkarni
Vice President - Data & AI
Star Union Dai-ichi Life Insurance Company Limited

Vikas Shrivastava
Vice President Business Excellence | Process/Digital Transformation | Customer Experience
Reliance Nippon Life Insurance

Harshal Parkar
Head - Customer Loyalty, Innovation & Strategy
Bajaj Allianz General Insurance
Shammi Kapoor
SVP & head of Operations
Tata AIG General Insurance Company Limited

Priya Deshmukh-Gilbile
Head – Health Products, Operations & Services
ICICI Lombard

Ankit Acharya
Senior Vice President and Head of Health Claims
Future Generali India Insurance Company Limited

Sarang Gokhale
Vice President - Underwriting & BSG
ICICI Prudential Life Insurance Company Limited

Akhil Jeswani
Head Distribution Strategy (Partnership) & Head Assets Relationship
Aditya Birla Sun Life Insurance
Angshuman Nag
Head Retail Operations & Underwriting
Bharti AXA Life Insurance

Pankaj Srivastava
Head - Fraud waste Abuse & Legal claims
Aditya Birla Health insurance
Gagandeep Singh
SVP & Head - Customer Experience & Business Excellence
Niva Bupa Heath Insurance
Who Should Attend
CXO/ Director/ Head/ VP/ GM/ Specialist of
- Operations
- IT/ Technology/ Digital
- Innovation/ Digital Transformation
- Distribution
- Strategy
- Business Planning
- Claim & underwriting
- Customer service
- Customer Experience
- Digital
- Mobility
- Digital Insurance
- AI/ ML

Why you should Attend

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To be future ready for the growing Insurance Industry and get insights from the industry experts.
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To understand ways of enhancing customer experiences by adapting effective claim management practices.
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Understanding the ways of building capacity and skill set of insurance professionals.
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Engaging with the industry experts to learn new age concepts of Insure-tech and Artificial Intelligence.
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Learning to develop optimum marketing campaigns for your insurance products.
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To connect with professionals and understand the ways to capture rural and untapped markets
Awards Categories
Nominate Yourself and Get Recognized for Your Path Breaking Achievements
Why You Should Sponsor
Partnering with the 4th Edition of Insurance Summit 2025 will enable you to brand and promote your business offerings to a unique and interested set of senior professionals from Insurance Sector.

Learn from the industry
Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges they are facing, what are the apt solutions they are looking for etc. Know how your services will benefit them.

Know your customer one on one
Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is his budget for the same, what are the other options he is looking for in the market.

Build New Sales Leads
The conference is attended by the most senior-level decision makers, connecting with them in a collaborative environment by showcasing your services either by exhibiting or taking part in the programme, increases your chances of building strong sales pipeline and potential clients.

Brand Visibility
Showcasing your company at leading conferences attended by top Insurance heads, establishes your company in the eyes of your prospects and your existing clients.

New Business Partnerships
Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our conferences offer you an ideal opportunity to make contact and future business.

Pre-Scheduled Meetings
Pre-scheduled one on one meetings with executives who hold budget and are specifically interested in your solutions.