
Reshaping your Digital Transformation Journey !!
Wednesday, 13th August 2025
ITC Maratha, Mumbai
Our Partners

Transform | Engage | Execute
The Indian insurance market has undergone extensive changes over the last decade and entered into an era of digitisation. The industry is continuously adopting modern tools & techniques to elevate operational standards and enhance customer satisfaction. Due to fast-paced technology advancements and evolving customer demands, the insurance industry faces significant challenges, regulatory adherence, automating customer acquisition and onboarding processes, and refining underwriting and claims procedures. Integrating disruptive technologies like Artificial Intelligence, Machine Learning, Chatbots, and Insurtech is essential for the industry's agility and competitive edge.
Industry stakeholders are prompted to reimagine their strategies and techniques, by leveraging the latest technology to enhance customer experience, personalize services, expedite claim processing, and broaden accessibility. This proactive approach ensures businesses remain competitive and responsive to evolving market demands.
“4th Edition of Future of Insurance Summit 2025” will be an exceptional knowledge exchange platform that brings together experts from the insurance sector who will share their insights and bring out the latest trends and techniques to meet the demands of an uncertain market. Starting from customer acquisition, and customer service to claim settlement in the rapidly changing environment and coping up with the digital transformation will be the key takeaways from the forum.
Featured Speakers

Sunit Vakharia
CTO
Reliance Nippon Life Insurance

Dipu Kv
Sr. President - Operations & Customer Service
Bajaj Allianz General Insurance
Ganesh Muruga
Chief Operating Officer - Customer Experience & Retention
Star Union Dai-ichi Life Insurance

Dr. Mangesh Amale
Founder & MD
Velox Solutions

Sanjay Tiwari
Group Head - Retail & Group Operations Customer Experience (CX) & Reinsurance
HDFC Life

Hari Shankar
Sr. VP - Customer Experience
Future Generali India Insurance Company Limited
Who Should Attend
CXO/ Director/ Head/ VP/ GM/ Specialist of
- Operations
- IT/ Technology/ Digital
- Innovation/ Digital Transformation
- Distribution
- Strategy
- Business Planning
- Claim & underwriting
- Customer service
- Customer Experience
- Digital
- Mobility
- Digital Insurance
- AI/ ML

Why You Should Attend

Industry Insights
Be future-ready for the growing insurance industry and gain insights from industry experts.
Enhance Customer Experience
Learn effective claim management practices to improve customer satisfaction.
Build Professional Skills
Understand ways to build capacity and skill sets for insurance professionals.
InsurTech & AI
Engage with experts to learn about InsureTech and Artificial Intelligence trends.
Marketing Excellence
Develop optimum marketing campaigns for your insurance products.
Expand Your Network
Connect with professionals and discover ways to capture rural and untapped markets.
Awards Categories
Nominate Yourself and Get Recognized for Your Path Breaking Achievements
Why You Should Sponsor
Partnering with the 4th Edition of Insurance Summit 2025 will enable you to brand and promote your business offerings to a unique and interested set of senior professionals from Insurance Sector.

Learn from the industry
Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges they are facing, what are the apt solutions they are looking for etc. Know how your services will benefit them.

Know your customer one on one
Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is his budget for the same, what are the other options he is looking for in the market.

Build New Sales Leads
The conference is attended by the most senior-level decision makers, connecting with them in a collaborative environment by showcasing your services either by exhibiting or taking part in the programme, increases your chances of building strong sales pipeline and potential clients.

Brand Visibility
Showcasing your company at leading conferences attended by top Insurance heads, establishes your company in the eyes of your prospects and your existing clients.

New Business Partnerships
Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our conferences offer you an ideal opportunity to make contact and future business.

Pre-Scheduled Meetings
Pre-scheduled one on one meetings with executives who hold budget and are specifically interested in your solutions.